| Q: Is InkedNation free? |
|
A: Most of InkedNation is free. We do have a Premium Membership offered at a nominal fee to access some site features and functions. |
|
| Q. I can't create an account. |
|
A: Please send us an email describing how far into the account creation process you were able to complete as well as the error you received. |
|
| Q. I can't log in to my account. |
|
A: Please verify that you are logging in with the correct password and username. Check to make sure your profile still exists by finding your profile on the site. If you can not find your profile, it may have been deleted. InkedNation may delete profiles if they violate the site's Terms and Conditions. You can not retrieve a deleted account. You can contact us here. |
|
| Q. I forgot my login. |
|
A: You can retrieve your login username and password by clicking here and following the instructions. You will need to enter the email address that we have for your account. Then we will email you the login username and password to that address. |
|
| Q. How do I change my email address?. |
|
A: You can change your email address by clicking here. This page is found by clicking on "My Account" menu choice on the members home page then on the "Change my email address in the system". |
|
| Q. How do I change my password? |
|
A: You can change your password by clicking here. This page is found by clicking on "My Account" menu choice on the members home page then on the "Change my member password". |
|
| Q. How do I change my personal information? |
|
A: You can change your profile personal information by clicking here. This page is found by clicking on "My Profile" menu choice on the members home page then on the "My Profile Info". |
|
| Q. How do I change my default picture? |
|
A: You can change your profile default picture by clicking here and clicking a "Make Primary" button. This page is found by clicking on "My Profile" menu choice on the members home page then on the "My Profile Photos". |
|
| Q. How do I delete my account? |
|
A: You can delete your account by clicking here and following the instructions. This page is found by clicking on "My Profile" menu choice on the members home page then on the "Remove my profile". Cancelling your InkedNation account will PERMANENTLY REMOVE all of your profile information from InkedNation, including your photos, videos, comments, blogs, and friends network, etc. This information can not be restored. You may re-register with your current email address after canceling, but you will need to rebuild everything. |
|
| Q. How do I convert my profile to a different type? |
|
A: Contact us here and we can change your profile type for you. |
|
| Q. Where do I report underage users? |
|
A: Users must be at least 18 years old to join InkedNation. According to the TOS, if a user is under 16 and misrepresenting their age, the account may be deleted. If you have sighted a user under 18 years of age on InkedNation, please contact us here with the member's name and we will remove it. |
|
| Q. Where do I report spammers? |
|
A: Please contact us here with the member name of a spammer, and details of how you were spammed. Also make sure to report the spam message in your InkedNation inbox by clicking on "Report Site Abuse". |
|
| Q. Where do I report Inappropriate Content? |
|
A: Please contact us here with the URL to the member profile containing the inappropriate content, and a brief description of what on the profile offended you. |
|
| Q. Someone on InkedNation is harassing me, what can I do about it? |
|
A: First remove them from your friends list if they are on it so they can't add comments to your profile. Then block them so they can't contact you using any means on the site (mail messages IM, etc), they will not be able to write comments in your weblog, and they will not be able to invite you to their friends network. If someone threatens you, contact law enforcement immediately and contact us here. |
|
| Q. How do I report a copyright violation? |
|
A: If you believe that your copyright-protected work has been copied and posted on InkedNation in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information: (i) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (ii) a description of the copyrighted work that you claim has been infringed; (iii) a description of where the material that you claim is infringing is located on the Website; (iv) your address, telephone number, and email address; (v) a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; (vi) a statement by you that the above information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the copyright owner's behalf. Please contact us here. |
|
| Q. Can I add anyone as my friend? |
|
A: There are 2 ways to add people to your personal list of friends. First, you can "Invite" new people to join InkedNation. If they sign-up through the Invite link you send them, they will automatically be added to your friends list. Second, you can add anyone whose profile you see on InkedNation to your personal list of friends if they have not blocked you. From the profile page of the person you would like to add to your personal list of friends, simply click on "invite to join my friends network" icon. An invitation will be sent to tht use to join your friends network and they will approve or deny your request. the "invite to join my friends network" icon =  |
|
| Q. How do I add a friend? |
|
A: From the profile page of the person you would like to add to your personal list of friends, simply click on "invite to join my friends network" icon. An invitation will be sent to the use to join your friends network and they will approve or deny your request. the "invite to join my friends network" icon = |
|
| Q. How do I delete a friend? |
|
A: You manage your friends here. This page is found by clicking on "My Friends" menu choice on the members home page. To delete a friend click their Remove button. |
|
| Q. How do I block a user? |
|
A: From the profile page of the person you would like to block from contacting you, simply click on "block this member" icon. The "block this member" icon =  |
|
| Q. How do I unblock a user? |
|
A: You manage your user blocks here. This page is found by clicking on "My Account" menu choice on the members home page then on the "View my member block list". To unblock a user click their Unblock button. |
|
| Q. Can I change the order of my friends list? |
|
A: No. Your friends are listing in the order of their InkedNation last login date/time. |
|
| Q. Where did my friend(s) go? |
|
A: You may have missing friend(s) because your friend(s) deleted their account or deleted you as their friend. Check your friends manager by clicking here and see if they are still listed there as your friend. This page is found by clicking on "My Friends" menu choice on the members home page. |
|
| Q. What is global blocking? |
|
A: Global/Gender-based member blocks are a fast way to block all members of a particular gender from contacting you. You manage your global blocking here. This page is found by clicking on "My Account" menu choice on the members home page then on the "Set my global blocking". |
|
| Q. How do I cancel/remove a group I've created on InkedNation? |
|
A: Please contact us here with your group's name. |
|
| Q. How do I change group moderator? |
|
A: Only the current group moderator can change a group's moderator. Navigate to the groups home page, click the Edit Group button, use the provided controls under "Change the moderator" heading. |
|
| Q. How do I advertise on InkedNation? |
|
A: Please contact us here requesting Advertising information and we will contact you. |
|
| Q. I click on a News headline, to start My Messenger, to IM with another user, etc. and nothing happens? |
|
A: You must set your popup blocker to allow popups on our site! All of these actions open a new popup window on your desktop. |
|
| Q. I get a litle box with a red "x" or other "broken content" icon on the chat page, or create a video, or broadcast with my webcam? |
|
A: All of these items (chat, video recorder, webcam broadcaster) are Macromedia Flash applets and your browser is denying your access to them. If you are using Microsoft Internet Explorer you should also see a popup bar at the top of your browser window that has a little shield and the words "To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer, Click here for options...". If you see this bar then click it and select the Allow Blocked Content option. You may need to change your browser security settings to allow active content/applets usage when you are using this site so you don't have to do this procedure all the time. |
|
| Q. I changed my profile info and/or my pics and I don't see the change when I view my profile? |
|
A: There is a page cache issue in your browser. When you go to view a page on the site your brower is showing you a previous version of that page it has already downloaded to your personal computer's hard disk and not going to the site servers over the internet to get the latest version of the page off the site. Try this if you use Microsoft Internet Explorer: First clear your browser cache: 1. go to the Tool menu and choose Internet Options
2. under Temporary Internet Files click the Delete Files button
3. check Delete all offline content
4. click OK button, note it could take several minutes to delete all of your cache files
Second check your page cache settings: 1. go to the Tool menu and choose Internet Options
2. under Temporary Internet Files click the Settings button
3. under Check for newer versions of stored pages select either Every time you start Internet Explorer, or Every visit to the page. You should never have the Automatically or Never option checked here. Lastly, close all open browser windows, then hit the site and see if your browser is properly downloading changed pages from the site. |
|
| Q. Can you change my username on the site? |
| A: No. Sorry usernames can't be changed once created on the site. When you join we tell you this on the first join page: "Note: your username is not changeable after you join, be sure this is the username you want to be know as on the site." If you want to use a different username, you will need to delete your current membership and re-join under the other username you prefer. To delete your current membership click the "How do I delete my account?" link below. Then re-join under the other username you want to use.
|
|
| Q. How do I add music to my profile? |
| A: Non-musicians add music to their profile by: simply clicking the "add" link for the song you like while it's playing in any music player on the site. Use the Music section of the site to find musicians with music tracks you can add. You can add up to 8 of your favorite songs from any musician/band on the site to your Favorite Tracks music player that appears on your main profile page.
|
|
| Q. How can I change my name, age, and/or add to the information on my profile? |
| A: You can change your profile information by clicking here. This page is found by clicking on "Edit My Profile" menu choice on the members home page then on the "My Profile Info". Note: depending on your member type there maybe up to 3 pages of optional profile info and settings. Each page is found by clicking on the tabs labeled "Basic Info", "My Details", and "My Interests". |
|
| Q. I can't login to the site on my mobile device? I can't login to the site with my mobile device that uses Windows Mobile version 5.0? |
| A: Mobile/handheld operating systems and internet browsers that run on them may not be as capable as the internet browsers you use on a personal computer. Specifically mobile devices may not be able to operate web sites that make use of JavaScript coding, like our website uses. It appears that Windows Mobile version 6.0 supports Javascript coding better than the previous versions but we have not tested it. The solution is to use a mobile device that has an internet browser that can run the same Javascript code that browsers on personal computers have able to run for many years now. |
|
